About Us

Beautifully Covered was founded in 2008 by Keo Kidd who had previously worked for ten years in the Hospitality Industry within various roles including Weddings and Events. 

 

Our Story so far...

 

"My mission was clear - to improve the standard of products and customer service available. Frustrated with what was on offer from companies at the time such as limited selections, no on-site set up service and lack of opportunity for face to face selection, I had a vision for a personal service of the highest quality.

 

My passion is connecting with the couples, planners and venues we work with and helping them translate their ideas for the big day into products and styling that is perfectly suited to their tastes.  Our main office in Edinburgh has allowed our sales team to add value to our client experience by offering regular consultations.  For many years, we have trained all sales staff on the same strategy of ‘Advice based Sales’ which has gained us excellent feedback on regular basis, and we believe offers honest and invaluable styling advice. If we do not believe you will benefit from it we will not recommend it...

 

Customer service is very important to us as venue and client recommendations are the source of nearly all new business.  Staff are trained to ask themselves if they can go further for the client at every step of our booking process.

 

We receive regular feedback from future wedding couples and we contact each and every event following completion to invite feedback and are delighted with the response we receive from clients.

 

I really hope we stand out from the competition due to pure tenacity & effort. We focus on detail, and ensure we go above and beyond to deliver the vision of our client's. We aim to meet expectations, and create the perfect day full of special moments. 

 

We achieve this by remembering the little details, linen is pressed, backdrops are completely steamed every use and we have brand standards in place for everything from the size and placement of the bows on the chairs to ensuring all glass wear is sparkling clean.

 

Reliability is so important to myself and my team you can rest assured you are in good hands..."

 

Keo x

 

Directions to our Office
How to get to our office by car or public transport.
Directions to Unit.pdf
Adobe Acrobat document [124.4 KB]
Beautifully Covered Ltd
Unit 10, 30 Cultins Road, East Hermiston Business Park
EdinburghEH11 4DG
Phone: 07984 154 803
E-mail address: 
sales@beautifullycovered.com
 
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